Some weeks ago the owners and tenants of the entire 800 block of Euclid St. and 12th St. were informed by mail from the city that our adjoining alley was to be given a new asphalt top repaving. Included were parking permits for a 2 block area in which to find parking, unfortuately in our neighborhood this is not easy with street cleaning etc.
The work began on Oct, 8th and as we came to that weekend we were in "parking caos"! Permits do not guarantee available parking space.The work proceeded and the city employees are doing a very good job which is near completion. I have not one criticism of their work.
Many of the owners and tennants are people in their mid to late 70's and fear the weekend looming upon us.
So I attempted to call as that contact information was included with the permits. I e-mailed Jason Baer the Project Manager on Sun. Oct 14th requesting a response and to this minute there has not been one. Of the two contact telephone numbers he has given, none were answered after many attempts and no messages were returned. A Mr. Mabry was casual, unconcerned and in a hurry to blow me off the phone. The Superintendant too was never in and messages were unreturned.
In all of this the only thing one can glean is that the word "CARE" or the phrase "HUMAN TOUCH" is not in the city administrator's lexicon. Perhaps they need a refresher course in customer service.
Let me make clear that the alley has not even been in partial use. Now another weekend is upon us. Do we go through the same agony again? Who do you talk to? They tax you up the ying yang and administrative positions are overpaid, underworked, and we the people are obviously not the priority!